Position Title: Server
Reports To: Manager
Position Summary: Under the direction of the Manager the Tasting Room Server will consistently execute the service standards of FruitCraft. They will contribute to informing our offerings based on consumer and member feedback.The Tasting Room Server is expected to follow all FruitCraft policies, prioritize the company during working hours while being a positive and supportive team member.
Essential Functions and Responsibilities:
Obtain a L.E.A.D certificate (License Education on Alcohol and Drugs) and SafeServ.
Follow and execute FruitCraft front of house policies.
Execute table service standards.
Possess knowledge of FruitCraft company history and products.
Direct all event inquiries to management.
Complete all opening, closing and daily assigned tasks including mopping, sweeping, changing toilet paper rolls, cleaning up spills among other tasks.
Keep the front of the house organized and clean.
Running food during service and setting up food during events.
Bussing tables during service and events.
Comply with all health/safety requirements.
Ensure equipment is properly operated and maintained.
Pour/ serve wine, beer and other beverages for the bar, serve food, mix basic craft cocktails.
Notify management of any complaints or accidents.
Maintain a fun and safe atmosphere for customers.
Ability to work with and serve people of diverse backgrounds.
Physically able to stand and move during the length of shift; able to bend and kneel; able to carry 40 or more pounds; move tables and chairs from one part of the venue to another during events.
Work at least two-three events a month.
Efficiently set up and break down for events.
Perform other duties and responsibilities as required for regular service and events.
Be proactive in all functions of the roll.
Communicate regularly, tactfully and professionally.
Work as a collaborative team player.
Ability to balance multiple responsibilities.
Flexibility with day to day tasks.
Ability to make decisions for the better good of FruitCraft.
Great customer service skills.
Willing to work nights, weekends and holidays in a fast paced environment.
$13/hr plus tips, part-time.
At FruitCraft we believe that all front of house and back of house staff are needed to execute our standards of service. For this reason we pool all tips and share them on a merit basis with all staff that contribute to the execution of the day of service.
The above job description is meant to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.